Introduction

Welcome to Pothigailankatours.com, the official website of Pothigai Tours and Travels (Pvt) Ltd. At Pothigai Tours and Travels, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

Information We Collect

We may collect and process the following types of information about you:

Personal Information

• Contact Information: Name, email address, phone number, postal address.
• Identification Information: Passport number, national ID, or other government-issued ID.
• Payment Information: Credit card details, billing address, and transaction history.
• Travel Information: Travel preferences, itineraries, accommodation details, and other relevant travel-related information.

Non-Personal Information

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.

How We Collect Information

We collect information from you in the following ways:

• Direct Interactions: When you fill out forms on our website, make a booking, subscribe to our newsletter, or contact us.
• Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and other similar technologies.
• Third Parties: We may receive personal information about you from third parties, including travel agencies, payment processors, and analytics providers.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process bookings, provide travel-related services, and manage your account.
• To Improve Our Website: To analyze how users interact with our website and improve its functionality and user experience.
• To Communicate with You: To send you updates, promotional materials, and information related to your bookings and our services.
• To Process Payments: To process payments and prevent fraudulent transactions.
• To Comply with Legal Obligations: To comply with applicable laws and regulations.

Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Business Partners: Travel agencies, airlines, hotels, and other partners involved in providing travel-related services.
• Legal Authorities: Government authorities or other third parties if required by law or necessary to protect our rights, property, or safety.

Security of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption, firewalls, and secure socket layer (SSL) technology.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request access to your personal information that we hold.
• Correction: You have the right to request the correction of inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information.
• Objection: You have the right to object to the processing of your personal information for certain purposes.
• Restriction: You have the right to request the restriction of processing your personal information.
• Data Portability: You have the right to request the transfer of your personal information to another party.

Cookies

Our website uses cookies to distinguish you from other users, provide you with a better browsing experience, and analyze site traffic. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and if the changes are significant, we will provide a more prominent notice.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Pothigai Tours and Travels (Pvt) Ltd
222/2 A, Pallegunnepana, Polgolla, 20250, Sri Lanka
Email: info@pothigailankatours.com
Phone: (+94) 71 642 7666

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.

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Effective Date: 01/01/2024